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Informal Learning

 

Informal Learning

by Jay Cross is available now at Amazon.

 

 

"Learning is that which enables you to participate successfully at work and in life."


Advance Praise for Informal Learning

 

 

“The key to the 21st Century will be in learning how to leverage informal learning for us all. Jay provides us an evocative roadmap to how we can do this.”

—John Seely Brown, coauthor of the social life of information, former chief scientist, Xerox corp.

 

 

“Informal learning is the perfect theme for exploring the next wave of our field. Jay Cross continues to push our thinking on the transformational forces of knowledge, learning and performance. A must read!”

—Elliott Masie, founder, The MASIE Center's Learning CONSORTIUM

 

 

“Jay Cross provides an important challenge for us all—to move our focus from the classroom to the workplace, and, in doing so, reframe what we do in ways that much more closely reflect how people actually learn and perform on the job. Informal Learning has profound implications for how we—from trainers to chief learning officers, and from front-line business managers to executives—must rethink our ideas and practices, not in some distant future, but right now.”

—Marc J. Rosenberg, management consultant and author, Beyond E-Learning

 

 

“The one sentence from this book that hit me like a train—‘Most corporations invest their training budget where it will have the least impact.’ Wow. In an era of demanding ROI, shrinking budgets and the insistence to do more with less, think of the impact that informal learning could have if it could truly focus learning and efforts for maximum impact.

—Mark Oehlert, Learning Strategy Architect, Booz Allen Hamilton

 

 

“Outstanding! Finally, a book that walks its own talk. Jay Cross forces us to look at informal learning in a new way, the right way, helping casual observers and seasoned practitioners understand how people truly learn. I've waited a lifetime for this book.”

—Marcia L. Conner, author, Learn More Now and Creating a Learning Culture, managing director, Ageless Learner

 

 

“When you look back at your most powerful and deep learning, it's informal. It's in context. It has meaning. And it's guided by realities that rarely get addressed in formal training programs. Accepting this thinking is fundamental to designing learning and performance experiences realistically. Acting on it is necessary for success.”

—Gloria Gery, author, Electronic Performance Support Systems

 

“Shows how informal learning experiences connect us with information, helps us share ideas, obtain new perspectives, and even helps us create new knowledge together.”

—Ellen Wagner, director, Worldwide eLearning, Adobe Systems

 

 

“Jay Cross understands learning like no-one else. In Informal Learning, he taps a fabulous array of real-life examples to provide practical insights for individuals and organizations to learn and succeed in the knowledge economy.”

—Ross Dawson, author and chairman, Future Exploration Network

 

 

“Informal learning is something a lot of people are talking about, but which no one quite seems to be able to get a grasp of. Jay Cross is putting the pieces of the puzzle together in his new book, whose direct and conversational style is perfect for the topic. Now you may object that a book is too formal a way to learn about informal learning. And Jay may even agree. When he lists the major sources of our learning, he mentions everyone from your sister to your boss, but he does not mention books. Well, don’t believe him: reading this one will prove that there is life yet for splendid learning in good old books.”

—Etienne Wenger, CP Square

 

 

“Jay Cross is a brilliant writer, synthesizer of ideas, and advocate for optimizing the development of human capital. Organizational development professionals, human resource directors, people managers, those concerned with 'the social life of information', read this book. It will cause you to think and act!”

—Edward L. Davis, author, Lessons For Tomorrow, Bringing America's School Back From The Brink

 

 

“Life is all about learning and learning to learn is the most valuable investment an organization can make on his staff ever. If you are eager to learn how organizations can truly boost the potential of their high performance individuals, Informal Learning is the first, readable, non-technical visual map to the fascinating journey of getting better at learning more.”

—Robin Good, chief editor, Robin Good Online Publishing Network

 

 

“You'll learn more reading this book than sitting in lectures. Jay will make you think and worry. Those are good things, in my view.”

—Allison Rossett, San Diego State University

 

 

“As usual, Jay has his finger on the pulse of trends in corporate learning. He combines a thorough and engaging review of the rationale and manifestations of informal learning with a compelling perspective on its value. This book is a must read for anyone in the learning field today.”

—Brenda Sugrue, director of research, ASTD

 

 

‘The world has been waiting for this book. Learning will never be the same.

—Jane Knight

eLearning Centre and Learning Light

 

 

“Jay Cross is one of the pioneers in the field, one of the first to understand how the internet changes learning in the workplace. This book shows you how to improve learning in the workplace by working with, not against, new technologies, and does so in an engaging and informative manner. A must for any corporate trainer's bookshelf.”

—Stephen Downes, National Research Council of Canada

 

 

“Corporations are just beginning to warm up to what Jay Cross has known for a long time: the water cooler is the new corporate university, and idle chatter (the productive kind) should be encouraged, not stamped out. Read this book if you want to understand how the learning most people think of as unimportant and unproductive is probably the most powerful learning of all—and how to amplify that.”

—Jerry Michalski, Sociate

 

 

“Jay Cross distills years of experience and timeless wisdom into simple principles for what really works. He gracefully blows away the cobwebs of popular myths and misconceptions so that we can see the truly effective and astonishingly easy ways we can best support collaboration and learning.”

—Verna Allee, founder, ValueNet Works, author, The Future of Knowledge

 

 

“Learning happens on the job, in the break rooms and around the water cooler. As life and business get faster and more complex, informal learning is the only option. How can you design learning structures and environments that support informal learning? Ask Jay. He got e-learning before anyone else. Now he gets informal learning. He just plain ‘gets it.’ And now that he's written a book, you can get it too.”

—Dave Gray, CEO, xplane

 

 

“During the many chats and exchanges I have had with Jay, I always felt I learnt a lot from his insights, wisdom and wit. Therefore it seems almost a contradiction in terms that Jay is putting all his thoughts and observations on informal learning into a book, the container par excellence of formal learning, as we know it. In between the informal chats with Jay, this book will do great for me now, until our next meeting!”

—Rebecca Stromeyer, managing director, ICWE, Online Educa

 

 

“Jay’s book demonstrates that informal learning is linked to innovations in business management, employee motivation, communities of practice, and productivity. If you have been a hermit for the past few years, reading this book will quickly bring you up-to-date and push your thinking ahead to the coming decades.”

—Curtis J. Bonk, professor, Indiana University and President, SurveyShare, Inc.

 

 

“Learning can not be left to chance! The skill sets required by the new business environment of the 21st century can no longer be served by the traditional training methods of the 2oth century…how we even think about learning must change. Jay Cross is right on target. Every learning and business executive should read this important book. It will raise your consciousness about informal learning as the most important component of an enterprise learning environment.”

 

—Frank J. Anderson, Jr., president and chief learning officer, Defense Acquisition University

 

 

“We’re moving into an age where informal learning is recognized for what it is, our greatest service provider! You want to know how we’re going to get there. This book by emergent learning guru Jay Cross is here to help you.”

—Peter Issackson, Intersmart, Paris

 

 

“In Informal Learning, Jay Cross presents, with dramatic clarity—How and why people can learn at a lightning-fast pace, even in what seem to be the stodgiest organizations or environments; How entire organizations can be transformed overnight; How enterprises that understand learning, social networking, and the full potential of the Internet, can position themselves to anticipate changes, leap on opportunities, and enjoy extreme success; and How to create conditions that nurture creative, responsive individuals who keep the organization flexible, dynamic, and thriving.”

—Susan Smith Nash, http://www.beyondutopia.com, Leadership and the eLearning Organization

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